FAQ

Yes!

We have our 65′ CATAMARAN and our 41′ SUPER-RAFT.  Each vessel offers a unique ocean adventure.  If you need help deciding which vessel best meets your ocean adventure style our reservation team is available seven days a week from 7 am until 5 pm at 800-551-8911 to assist you.

We are located on the Big Island of Hawaii and depart from the Kailua Pier in the heart of Kailua Kona on the west side approximately six miles south from Keahole Kona Airport.

We specialize in accommodating those who are new to snorkeling and non swimmers. We offer “Snorkeling 101” for beginners or those wanting a refresher course. On our CATAMARAN tours, we offer an array of flotation water toys including: recreational life jackets, noodles, sea view boards, boogie boards and inner-tubes. Our Captain’s and Crew are First Aid, CPR and Life Guard certified. There are always at least 3 designated Life Guards who are on watch while anyone is in the water.

Yes, we offer masks with built in prescription lenses ranging from -1.5 to -7.0 at no additional charge.

Absolutely, you may bring your own gear.

We also provide all the sanitized gear you will need.

Regardless of whether guests choose our gear or bring their own,  we encourage first time snorkelers or guests who want a refresher to attend our “Snorkeling 101” class where we share valuable tips to enhance the fun!  “Snorkeling 101” is offered on the vessel by our highly trained crew right before snorkeling begins.

For those that just want to go along for the ride on our CATAMARAN on the Deluxe Snorkel & Dolphin Watch and do not plan on getting in the ocean, special “Ride-a-Long” rates are available.  Please phone our reservation team to book “Ride-a-Long” rates at 800-551-8911.

“Ride-a-Long” rates are not available on our SUPER-RAFT.

Yes, we offer rental wetsuits on our CATAMARAN. Our water temperature ranges from about 78 – 82 degrees. Most of our guests are comfortable with their swim suits or a rash guard to keep them from getting chilled, however we understand that some get chilled more than others and have wet suits available for an additional charge of $10.00.

Yes, our CATAMARAN is wheelchair friendly, our customized boarding ramp, with portable extensions accommodates all wheelchairs including manual, electric and scooters. The lower deck of the 65′ catamaran is fully accessible from bow to stern including tables and restrooms. We have limited handicapped parking on the Kailua Pier where we depart for our ocean adventures.  To obtain pier parking access please travel with your handicapped parking placard and when making your reservation let our team know your parking needs.  Passes are limited and issued on a first come and first serve basis.

Unfortunately our SUPER-RAFT is not.

For those requiring special dietary needs, we provide Gluten free, Vegan, Vegetarian requests at no extra charge with 48 hours notice.

Scheduled times and menu items are subject to change, based on season and items available.

The bigger the boat, the more stable it is. Our vessel is 65′ in length with a 30′ beam and the largest boat of its kind on the Kona Coast. It’s a totally different experience than being on a smaller boat or a raft. If you know you are prone to sea sickness, we recommend you take Bonine or Dramamine the night before and one several hours before your cruise. Please read directions to see that you are able to take this medication. We carry this on board however, it is best to have it in your system prior to boarding. You are more likely to feel better on the lower deck of the vessel as there is less pitch. We also offer complimentary Ginger pills and a Ginger drink which is great for motion sickness and it’s all natural.

Here is a list of our other safety protocols

Yes, our CATAMARAN has three large bathrooms and two outdoor fresh water showers and our SUPER-RAFT has one restroom, and two fresh water showers.

Yes, the Kanoa II has a lower and upper deck with plenty of shaded area as well as areas for sun bathing and the Kona Explorer is mostly shaded.

For our Deluxe Snorkel & Dolphin Watch, we recommend you bring your suit, towel and sunglasses. If you wish to purchase cocktails or retail items, we recommend you bring extra cash or a credit card. If you are joining us for our Historical Dinner Cruise, we recommend a light weight jacket and comfortable flat shoes. We accept all major credit cards, as well as Apple and Android Pay.

No, unless you have medical reasons to use a specific brand. Body Glove Cruises is the first boat in the state of Hawaii to offer a “Reef Safe” sunscreen that does not harm the coral reef and stays on your skin and not in our ocean. We have several SPF pump stations on board for complimentary use.

No, in order to protect the sensitive coral reefs, marine shoreline and the safety of our guests no one is allowed to climb onto land. Our vessel will act as your private island allowing you to come and go as you please while you enjoy your day at sea.

If you are traveling aboard Norwegian, Holland, Royal Caribbean  Carnival,  or Princess Cruise Lines , you will need to make your reservations through their Shore Excursions. The Cruise Lines hold blocks of seats for their guests. If you were to book direct with us or other Activity Agents, we can not guarantee you will have priority for disembarking to make our cruise.

The best opportunity to see whales is between late December and through the end of March when the Humpback Whales migrate to Hawaii from the north Pacific. During that time of year, we offer daily Whale Watching cruises and guarantee sightings or come again Free! There are several other species of whales that live in Hawaiian waters year around and are occasionally seen during one of our cruises.

There is an excellent chance of seeing dolphins all year!

You are welcome to park for free at our office located one block away from the Kailua Pier. You may park at the Hotel King Kamehameha which is closer however,  they charge by the hour. If you require handicapped parking there are two stalls located in the cul-de-sac in front of the Kailua Pier but come early as they are used frequently.  We also have access to pier parking however, it is by reservation only and you must have a handicapped placard to obtain it.  Please ask one of our team members for more details when you are making your reservation for your ocean adventure.

For parties of nine or fewer we have a 48 hour cancellation policy on all of our cruises. That means you can cancel your reservation without penalty up to 48 hours before your reservation date. Once inside the 48 hours prior to your tour, if you choose to cancel your reservation, you will still be responsible for payment in full.

Parties of 10-19 are required to give at least 72 hours prior to your reservation date for a refund.

For parties of 20 or more kindly give us at least seven days notice to obtain a full refund.

You may purchase logo wear in our fully stocked Retail Shop in the Ilima Court Shopping Center located at 75-5629 Kuakini Hwy, Kailua Kona, HI 96740.

We do not provide hotel pick-ups.  Our vessel departs from down-town Kailua Kona, at the north end of Alii Drive,  from the Kailua Pier.  Taxis, Uber and Lyft are options for transportation if you’re staying outside of walking distance.

We provide all of our cruises with food prepared in our Body Glove Cruises’ commercial kitchen. Our Chef and his team create delicious locally sourced menus for all of cruises.
Menu & Bar